Customer Service Team Lead Develop Talent & Drive Service

A retail support organization located in Cardiff is searching for an experienced Customer Service Team Leader to lead and develop a customer service team. This role focuses on achieving KPIs, offering coaching, and maintaining high service standards. Ideal candidates will have strong leadership skills and proven experience in a similar role. You’ll enjoy a collaborative work environment and opportunities for ongoing professional development, with a competitive salary of up to £32k.#J-18808-Ljbffr…