Support Engineer (work from home)

We’re looking for a Voice Support Engineer to join our client supporting banks, hedge funds, and brokers across the City of London. Providing 1st & 2nd line technical support to clientsSupporting and monitoring firewall infrastructure (Juniper or similar)Collaborating with engineers and assisting with account managementDelivering excellent customer service via phone and onsite when required Fluent French speakerInterest in networking & voice technologiesKnowledge of SIP, Wireshark, IP networkingCCNA/CVOICE or similar certifications (advantageous) Full training on trading floor voice systemsWork with leading financial institutionsClear progression opportunitiesWe are dedicated to fostering a diverse and inclusive community. In line with our Diversity and Inclusion policy, we welcome applications from all qualified individuals, regardless of age, gender, ethnicity, sexual orientation, or disability. As a Disability Confident Employer, and part of the Nicholas Associates Group, we are committed to supporting candidates with disabilities, and we’re happy to discuss flexible working options….