A fantastic opportunity has arisen to join our External Affairs and Engagement team as Internal Communications Manager. As our Internal Communications Manager, you’ll lead the creation and delivery of engaging, inspiring and high quality communications that connect colleagues across our national network of hostels and teams. Working within External Affairs and Engagement, you’ll play a key role in supporting YHA through a period of organisational change, helping colleagues understand our priorities, celebrate our impact, and stay connected as we head towards YHA’s centenary and beyond. You’ll design and deliver internal communication resources including digital tools, meeting and events to ensure all staff are engage in and enthused about YHA’s work and impact. Join our team and enjoy a range of exclusive staff benefits that support your well-being and career growth:
10 nights free hostel stays per year for you and up to 3 friends or family Access to YHA’s staff discount and cash back portal Access to support via our Employee Assistance Program There are many more benefits to working for YHA so please visit our website for more information. What will you be doing as Internal Communications Manager?
Develop and deliver an internal communications strategy to support transformation and business priorities, reviewing current tools and systems Identify and implement new modern digital solutions for internal communications Creating engaging, clear and timely communications that connect and inspire staff across YHA’s network Managing YHA’s internal communications channels to ensure consistency, accuracy and impact Planning and hosting internal engagement activities such as briefings, webinars and Ask‑the‑Exec sessions Producing high‑quality internal content including newsletters, briefings, presentations and articles Supporting staff understanding, engagement and confidence during periods of organisational change, with travel across the network as required What Skills and Experience do you need to be an Internal Communications Manager?
Experience implementing and managing modern digital internal communications systems within complex or national organisations Proven experience leading and delivering internal communications strategies Expert confidence using Microsoft tools such as Teams, Viva Engage and SharePoint to drive engagement Demonstrated success managing internal communications through periods of organisational change Excellent written and verbal communication skills, with the ability to adapt tone for different audiences and situations Strong project management skills, able to balance competing priorities and deliver to deadlines We provide a robust induction, ongoing training, and opportunities for personal growth. For more information about how we are creating an inclusive workplace please visit our website. YHA is a social enterprise with a mission to enrich the lives of all, especially young people. If you would like to find out more about YHA the charity, the culture, the heritage and so much more please visit our jobs website. For more information about our recruitment process, visit the job website. You can also check on the progress of your application if you have signed up to Connect – our online candidate portal. PLEASE NOTE All relevant checks are in place to ensure safeguarding and legal requirements of safer recruitment are adhered to….