Job Overview
Home to School Travel in Bristol is a service that supports access to school or college for eligible pupils. Around 1,400 children travel with us every school day, and many others are supported through bus passes or personal travel budgets. The Service is in the middle of a transformation programme that has already seen significant improvements in efficiency while demand for the Service increases year on year.Full Time, Permanent
Responsibilities
- Lead and manage the live operational service, ensuring safe and responsive transport for children with Education, Health and Care Plans.
- Deliver higher‑level reporting and service information to management.
- Manage a staff team and contractors, including travel contracts.
- Maintain contact with parents, carers and schools and serve as the primary safeguarding lead for day‑to‑day operations, including escalating safeguarding referrals to appropriate agencies.
- Implement and sustain continuous improvement within the transformation programme.
Qualifications and Experience
- Demonstrated empathy and understanding of special educational needs and disabilities (SEND).
- Experience working with or for children, especially in an operational or support environment.
- Resilient operational leadership with a track record of delivering high‑quality service.
- Strong organisational and multitasking skills with the ability to manage a dynamic live service.
- Experience leading and collaborating with contractors and external partners.
Benefits
Bristol City Council offers an excellent rewards package, including flexible working, flexitime, membership of the Local Government Pension scheme and a generous annual leave allowance.
Legal and Equality Information
All candidates are guaranteed an interview if they meet the essential criteria in the Person Specification. Bristol City Council is a Disability Confident employer and will provide reasonable adjustments throughout the interview process and ongoing workplace support.
Clearance
This role is subject to an Enhanced DBS Check.
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