- 8+ years’ experience in technical solution design and implementation.
- Proven management / influencing abilities.
- Experience with creating ROI / value propositions for customer software implementations.
- Knowledge of IT and Enterprise Service Management is critical.
- Expertise and experience with ServiceNow or an equivalent ITSM toolset are essential.
- ServiceNow experience in the areas of ITSM, ITBM, ITOM, CSM or HR products are highly desirable.
- ServiceNow Certifications in all areas are highly desirable.
- Experience in multiple application architectures and supporting technologies.
- Expertise with scripting languages such as PERL, JavaScript, Python, and Shell.
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