Retail Branch Manager – Luton

Company: Industrial Tool Supplies Ltd
Apply for the Retail Branch Manager – Luton
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Job Description:

ITS are one of the largest independent power & hand tool suppliers in the UK with a hugely successful on‑line presence, and retail operation with ambitious plans for future growth and development. Our company prides itself on its strong work ethic, friendly and sociable atmosphere with a management structure who are supportive and keen to encourage internal progression.

Retail Management

We currently have a fantastic opportunity for an experienced Branch Manager who feels ready to take the next step to develop their careers, leading the team as Branch Manager for our ITS Trade counter, located in Luton, Bedfordshire.

The Role

Be the focal point of the store. Manage the store your way to push boundaries, identify new opportunities and deliver the highest possible sales and customer service experience. Manage the day‑to‑day running of the branch by leading and motivating your team in providing excellent customer service whilst offering advice on our products, offers and promotions. Maximise sales opportunities and profits by ensuring high standards of visual merchandising, stock control and security procedures are achieved.

We are looking for Experienced Managers who have:

  • Experience within a retail or customer service environment
  • Understanding or experience with power tools or relevant products would be an advantage
  • Experience leading, managing and motivating a team
  • A customer–oriented attitude and be confident, motivated and able to use initiative
  • A pleasant, helpful and optimistic attitude and ability to form strong working relationships across a variety of business functions
  • A high level of commercial awareness, accuracy and attention to detail
  • The ability to work as a valuable team leader actively supporting others and having a flexible can‑do attitude

Pay

£45,000 per year

Full Time

Hours

41.25 a week – Monday to Sunday covering hours from 06:45–20:15 (hours differ on weekends)

Benefits

  • 28 days holiday (inclusive of Bank holidays) which increases with length of service up to 33 days

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Posted: April 26th, 2026