Overview
YouView creates software for set‑top boxes, streaming pucks, and smart TVs to deliver a TV experience users love. YouView’s TV experience is powered by our reliable, resilient, and secure cloud backend, and our unique firmware allows us to control media playback, security and lower‑level components. Our platform delivers variety and convenience by combining on‑demand with live TV through an integrated editorial lens, so our users get the best rich, relevant TV content across both free and pay services.
YouView has proudly collaborated with Everyone TV to introduce Freely, a ground-breaking streaming service that is set to revolutionise free TV in the UK. Launched in April 2024, Freely offers users a seamless experience by providing a single access point to stream live and on‑demand content from all major UK broadcasters, eliminating the hassle of app‑switching.
We are thrilled to serve as the technology partner to ETV in bringing to market a TV experience that will enable millions of UK households to discover and enjoy the best of free TV on the next generation of leading Smart TVs. Our collaboration with ETV aligns with their mission of ensuring the universality of public‑service television is sustained into the future. Moreover, it contributes to ensuring that the broadcasting landscape remains as competitive, creative, and inclusive as it is today.
About the Role
The Editorial Content Manager is a new role in our Product Management team, responsible for owning and evolving the editorial strategy for content discovery across YouView platforms and channels. Using your passion for TV and collaborating closely with our content partners, you will shape how content is curated, to create a more engaging and distinctive viewing experience. You will balance partner promotional priorities with user needs and broader business priorities, ensuring content is surfaced in a way that serves both audiences and the platform.
The role also includes supporting the day‑to‑day management of our company website and social media channels.
Responsibilities
On our TV User Interface (70%)
- Shape the editorial content recommendations strategy alongside Product and Design teams across different products in collaboration with our key customers
- Curate and promote linear and On Demand content across different platforms, balancing editorial judgment, Public Service Broadcasters (PSBs) requirements, key customer business priorities and data insights
- Work collaboratively with the PSBs, content partners and customers to understand their requirements and ensuring promotional priorities are delivered effectively and in line with our broader mission
- Translate editorial decisions into live user experiences by curating and publishing content via CMS tools
- Create unique editorial recommendations concepts and content collections using creatively a range of innovative features (rails, branded banners etc), in both strictly promotional contexts and more flexible creative editorial areas
- Continuously evaluate editorial promotions and creative recommendations effectiveness, using data analysis, reporting, and experimentation to refine and evolve the editorial approach
- Showcase the value and effectiveness of editorial recommendations to key stakeholders, Content partners, PSBs and customers using data insights
- Ensure all published content adheres to regulatory guidelines and maintains a high standard of editorial quality and accuracy
- Identify opportunities to expand editorial influence over time, working closely with Product and Design to evolve how content is surfaced and discovered in a way that benefits both audiences and partners
On our company website & social media (10%)
- Manage the day‑to‑day running of the company website, making content changes (such as product updates) using our CMS (Webflow) when required by internal customers
- Manage website upgrades when needed and monitor and report on data analytics
- Manage the website mailbox, responding appropriately to enquiries
- Curate and publish our bi‑monthly company all newsletter
Supporting other business areas (20%)
- Work with our Content Operations team to support the Product Certification process for on‑boarding new apps
- Understand the wider area of our Content Operations team, ultimately to have the ability to provide occasional emergency or holiday cover
- Liaise with the People and Culture Team to ensure the website, social media and internal comms channels promote YouView as a great place to work and attracts our future talent
- Work with our tech leaders to ensure compliance in relation to our publishing of open source software
Essential skills and experience
- Experience using content management systems (2+ years), with the ability to quickly adapt to new tools and platforms
- Strong editorial judgment and content sensibility, with the ability to identify what will resonate with audiences
- Confident working with data analytics and reporting to inform decisions and measure performance
- Strong relationship‑building skills, with the ability to collaborate and influence both stakeholders and customers
- High attention to detail – your work will be visible to millions of households so has to be accurate
- A real passion for TV, with an emphasis on PSB content
Desirable Skills & Experience
- Previous experience in media or broadcasting environment
- JavaScript, Webflow, HTML, CSS etc (put in any other tech languages here)
- Copywriting
Behaviours
- A passion for TV and media content is essential for this role
- Comfortable making editorial decisions under constraint, balancing partner, customer, and user experience needs
- Self‑organised and proactive – this role is standalone and you’ll need initiative to manage your own workload
- Adaptable attitude – this is new role so we’re looking for someone who will enjoy the flexibility of shaping the position and the opportunity to get involved with the wider product and design team, content operations team and data team
Benefits
- Competitive Salary on offer
- Annual Bonus
- Flexible working
- Hybrid working model – we require all employees to come into the office 4 days per month.
- Relaxed office environment in the City of London, near Aldgate East station
- Pension Plan
- Private Healthcare
- Holiday purchase programme
- Staff Discount Scheme
- Home Office Allowance up to £400 to ensure you have the right tools/equipment for setting up at home.
- Access to Learnably with an individual training budget to support your personal development & growth.
- Cycle 2 Work Scheme – Claim £2500 towards purchasing a bike/equipment.
- Employee Assistance Programme & Mental Health First Aiders
- Generous family‑friendly policies
Offer to Interview Scheme
Applicants who apply through the Disability Confident Interview Scheme and meet the ‘minimum criteria’ for the role will be offered an interview. We are committed to providing an inclusive and barrier‑free recruitment process for anyone who wishes to make an application.
Find out more about us on our social media
We are committed to making our selection process accessible to everyone. If you need adjustments, please contact teamrecruitment@youview.com
At YouView, we are committed to creating a work environment where every colleague feels safe and comfortable being their authentic self, while also experiencing a strong sense of belonging that enables everyone to thrive.
We place great value on building a diverse, equitable and inclusive workplace that encourages, supports, and celebrates the diverse voices of our employees, inspiring innovation, and helping us to realise our vision and have a positive impact on society.
YouView is proud to be an equal opportunity employer, and we are committed to building a diverse team of exceptional individuals. We are always looking to hire the absolute best talent and recognise that diversity in our experiences and backgrounds is what makes us stronger.
We do not discriminate against any applicant or employee based on their race, religion, ethnic origin, gender, sexual orientation, age, gender identity, marital status, neurodivergent or disability status, and it is our strong belief that the more inclusive we are as a business, the better our work will be.
Please advise our team of any support you may require throughout your applicant journey.
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