Introduction
Heathrow is a city within a city. You’ll be part of a Customer team that drives profitability across retail, property and airport transport, passenger services, forecasting and contracts with airlines. Customer insight is at the heart of what we do, supported by a strong commercial strategy. We have a pioneering agenda for digital, e-commerce and innovation, as we transform the way our passengers spend at our airport.
We believe the best way to drive growth across our iconic airport is by improving the services offered within it. While generating income is critical, we are passionate about delivering the best possible passenger experience. You’ll help us strike the balance and invest in an airport that leads the world.
Job Description
The role exists to unlock the potential of Heathrow’s Central Terminal Area and Perimeter land assets by defining commercially robust development opportunities, ensuring regulatory alignment, and securing stakeholder backing. Working across Commercial, Regulatory, Finance, and Long‑Term Growth teams, the postholder will lead the development of the property strategy, build compelling investment cases, and influence shareholders, airlines, and external partners to progress developments that enhance Heathrow’s financial resilience and future growth.
Your role will involve
- Lead the development of Heathrow’s Property Development pipeline, defining strategic priorities, investment cycles, cashflow profiles, site options and quantified benefit cases to inform the H8 Business Plan.
- Secure shareholder and airline support for the recommended property strategy, including development proposals and changes to the till boundary.
- Develop, shape and gain approval for commercial models for potential development partnerships, leading market testing and option evaluation.
- Lead strategic commercial negotiations on joint venture structures, leasing arrangements and potential acquisitions to support long‑term development ambitions.
- Provide advanced analytical and financial modelling expertise to support property transactions and establish value‑based negotiation positions.
- Contribute to the regulatory submission for the H8 Business Plan, leading the Property chapter and supporting effective engagement with external stakeholders.
- Support the Long‑Term Growth programme through contributions to the CTA Masterplan and provision of strategic property and master planning input into the DCO.
- Provide strategic and financial insight to capital projects and collaborate on defining delivery strategies for Airport Related Development.
These Skills Are Essential
- Proven experience in strategy development, critical thinking and structured problem‑solving to focus on the highest‑value initiatives.
- Strong analytical capability and financial numeracy, including advanced data handling and the ability to build and interpret financial models and business cases within capital governance frameworks.
- Exceptional written and verbal communication skills, with credibility presenting clear, compelling narratives to senior and board‑level stakeholders.
- Self‑starter with a strong bias for action, able to drive progress and deliver change in ambiguous and fast‑moving contexts.
- Ability to rapidly master new subject areas and apply insight at pace to support high‑quality decision‑making.
Ideally, you’ll also have
- Knowledge of economic regulation and its role in shaping investment and commercial decisions
- Understanding of property development, including commercial models and market drivers
- Familiarity with Heathrow’s property portfolio and the operational and commercial landscape of the airport
- Awareness of UK planning and regulatory frameworks, particularly as they relate to major infrastructure or development schemes.
About Us
There’s something special about working at the world’s most iconic airport. Heathrow is an amazing backdrop to a career filled with unique opportunities. You’ll encounter people from all cultures, nationalities and experiences, with a world of pride in what we do and exciting career prospects to explore. We are committed to delivering on our ambitious plans and making aviation a force for good by leading global sustainability efforts.
Our rewards
We offer competitive salaries and excellent benefits, including performance-based annual bonuses, longer‑term Share in Success Bonus plans, generous annual leave, market‑leading pensions, family‑friendly policies, private health insurance and wellbeing tools, plus learning and development opportunities to support your career journey.
Working Location
Our Hybrid working approach offers the opportunity to work from home for an average of two days a week, with working arrangements varying by team and confirmed during recruitment. You’ll need to be based in the UK and within a commutable distance to Heathrow.
Sustainable Travel to work
Heathrow’s Sustainable Travel Guide sets out easy and sustainable travel options that everyone can access.
Equal Opportunities
As an equal opportunities employer, we welcome applications from all. We believe that diverse talent makes us stronger. Heathrow is an accessible place to work. We have five diversity networks and champion inclusivity.
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