Development Manager – Watford

Position Summary

We’re looking for an experienced Development Manager to oversee the smooth operation of a high end residential development based in Watford. In this role you will be responsible for ensuring a high-quality living environment for residents while maintaining the property to the highest standards.

• Location: Watford
• Salary: £65,000-£70,000
• Hours: Monday to Friday, 8am-5pm

Previous experience in a large high end residential development is essential for this role.

Role Overview

As the Development Manager, you will take full responsibility for both developments, including but not limited to:

• Delivering outstanding customer service to residents and visitors.
• Managing and supporting site-based staff.
• Overseeing planned and reactive maintenance, including contractor management.
• Ensuring communal areas are impeccably maintained and presented.

What You’ll Do

• Building Management
  • Conduct regular inspections of communal areas, ensuring cleanliness, functionality, and safety.
  • Manage contractors, approve and assess maintenance work, and ensure compliance with safety protocols.
  • Coordinate planned maintenance, ensuring timely execution to required standards.
  • Manage stock levels for day-to-day items and facilitate meter readings for communal utilities.
  • Oversee or conduct system tests, including emergency lighting, fire alarms, and lift emergency lines.
  • Monitor parking compliance and address related issues.
  • Provide input for budgets, residents’ meetings, and communication with directors.
• Maintenance & Repairs
  • Arrange and follow up on reactive and planned maintenance.
  • Oversee the carrying out of minor repairs such as replacing bulbs, adjusting doors, and other small tasks.
  • Coordinate and follow up on emergency repairs.
• Resident Services
  • Manage front-of-house services, including parcel and key handling.
  • Ensure the on site staff are well adept in welcoming new residents, introducing house rules, and that they provide a visible on-site presence.
• Team Management
  • Lead, mentor, and support on-site staff, ensuring they have the tools and training to excel.
  • Manage staff rotas, holidays, and appraisals to maximise team efficiency.
  • Enforce policies and procedures, ensuring consistency and compliance.

What You’ll Bring

• Experience
  • Proven experience managing prestigious residential developments is essential.
  • Strong leadership skills, with experience mentoring and developing teams.
  • Contractor management expertise, including assessing and approving works.
  • Financial management experience (essential).
• Qualifications
  • Either be working towards or hold an IWFM, TPI or other equivalent property/facilities management based qualification.
• Skills
  • Exceptional time management and task prioritisation.
  • Outstanding communication skills, both written and verbal.
  • Proficient in Microsoft Office (Excel, Word, Outlook).
• Behaviours
  • Accountability: Take ownership and see tasks through to completion.
  • Attention to Detail: Passionate about delivering excellence in every aspect.
  • Commitment: Proud to make a difference and go above and beyond.
  • Positivity: Embrace challenges with a can-do attitude.
  • Curiosity: Continuously learn, question, and seek improvement.

Interview Stages

• Initial 10-15 Minute informal phone call with Internal Recruiter
• 1st Stage Video Interview: Internal Recruiter, Senior Operations Manager and Senior Property Manager
• 2nd Stage Interview – Presentation: Estate Operations Director, Estate Management Director and Regional & Client Manager
• Final Stage: Introduction to the client

Why Join Us?

This is an exciting opportunity to take the lead in managing a highly respected residential development, working with a supportive team and making a tangible difference to the community.

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