Training & Competency Supervisor

Training & Competence Supervisor – Mortgage & Protection

Location: London

Up to £45k + Bonus + Benefits

Are you an experienced Training & Competence (T&C) Supervisor that enjoys getting the best out of Mortgage Advisers?

Ready to step into a role where you can shape advisers, improve standards, and genuinely impact outcomes?

We’re hiring a Mortgage & Protection T&C Supervisor to work closely with advisers — coaching, mentoring and raising the bar across the board.

Responsibilities:

• Coaching advisers to improve performance and outcomes
• Reviewing files, running observations & delivering 1:1s
• Leading training on products, regulation & best practice
• Ensuring everything aligns with FCA, T&C & Consumer Duty

Experience required:

• CeMAP (or equivalent)
• Expert knowledge of the mortgage market
• Solid knowledge of MCOB / ICOBS / T&C frameworks
• Experience supporting, coaching or supervising advisers
• Strong communication and a real passion for developing people

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