Associate UX Research Analyst

Company: 11:FS Group Ltd
Apply for the Associate UX Research Analyst
Location: Greater London
Job Description:

11:FS is on a mission to change the fabric of financial services. Our Ventures practice builds challenger propositions globally, like we did for NatWest with Mettle. On top of all of that, we’re a media company, our Growth team generate a stream of content that supports our brand and changes the conversation – not necessarily in that order.

Our Pulse team creates a benchmarking tool used by the likes of Monzo, Starling, NatWest and Tesco Bank. 11:FS Pulse is a leading product insights platform catering to professionals in financial services. We offer access to an expansive library of user journey recordings and a diverse collection of high-quality editorial content. Recognized for our authoritative voice, we set the benchmark for UX and digital experiences in fintech and banking.

Our content library includes 22,000+ user journey recordings from 900+ brands in over 50 countries. The recordings are collected, processed and analysed by our valued and highly-skilled content team with many new journeys being published each month. We strive to be at the forefront of product innovation and UX trends in financial services, serving clients across the globe.

The Pulse team has big ambitions for the year ahead as we look to expand the feature set of the platform and explore new content opportunities in order to inspire and empower our users to build better digital experiences.

25 days of annual leave

Birthday off

✈️ Work from anywhere for up to 3 months of the year

Enhanced parental leave

Posted: April 22nd, 2026