Night Manager – The Medlock at Etihad Campus, Manchester
The Medlock, a Radisson Blu hotel, is opening at the heart of Manchester’s Etihad Campus. The role of Night Manager involves taking ownership of the hotel’s overnight operation, ensuring guests feel safe and supported while leading and developing the night team.
About the Role
As Night Manager you will lead the nightly operations, ensuring guest safety, managing staffing and payroll, maintaining Health & Safety, Fire, Security and PCI standards, and creating a calm, attentive atmosphere.
What you’ll be doing
- Lead the Night Team with confidence and care, ensuring a warm, reassuring and high quality service experience for every guest.
- Manage arrivals, queries and requests with professionalism, whilst maintaining security through diligent checks and adherence to hotel procedures.
- Manage staffing and payroll in line with business needs, while training and developing your team.
- Uphold all Health & Safety, Fire, Security and PCI standards, ensuring seamless communication into the daytime operation through clear handovers.
Benefits for you
- Join the pre‑opening team for a high‑profile launch within one of Manchester’s exciting developments.
- Work closely with City Football Group, Valor Hospitality and Radisson Hotel Group, benefiting from strong support while retaining local ownership and autonomy.
- Exclusive discounts: team member rates at UK hotels, discounted stays for friends and family, 50% discount on dining, free meals while on duty, high‑street discounts, up to 40% savings on bikes via Cycle To Work scheme, generous refer‑a‑friend bonuses.
- Health and wellbeing benefits: wellness activities, Employee Assistance Programme, Healthcare Cash Plan options.
About you
- Calm, confident leader who thrives in a guest‑facing role.
- Strong communicator, collaborative, dependable, grounded presence.
- A natural ability to reassure, support and take decisive action, a team builder who leads with integrity, kindness and professionalism.
- Previous experience in hospitality, Front Office or similar leadership position, ideally in a premium or lifestyle property.
Valor Hospitality promotes equal opportunities in employment and we positively welcome applications from all candidates regardless of age, disability, gender reassignment, marriage, civil partnership, pregnancy, maternity, race, religion or belief, sex, sexual orientation.
We will screen all applicants and select candidates whose skills and experience seem to meet our needs. We will carefully consider your application during the initial screening and will contact you only if you are selected for an interview.
Employment is subject to the provision of proof of eligibility to work in the UK.
Due to our safeguarding promise, all UK based roles will be subject to a DBS check upon commencing employment with us.
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