Valeting Support Manager

Company: Motor Fuel Group
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JOB TITLE: Valeting Support Manager

IMMEDIATE MANAGER: Valeting Services Manager

About the Role:

As a Valeting Support Manager you will support our Contract Managers in growing and maintaining high‑performing valeting operations. This is a hands‑on role focused on operational excellence, compliance, and maintaining the highest brand standards through regular site visits, coaching, and audits.

This role is field based in: M25 Corridor, Sevenoaks and Gatwick.

Key Responsibilities:

  • Support, coach, and train site teams to deliver exceptional results and uphold company standards.
  • Conduct daily checks across assigned sites to ensure compliance and performance consistency.
  • Carry out quarterly SAS (Safety and Standards) visits within your region.
  • Deliver and coordinate training sessions for new valeting site launches.
  • Attend key site meetings and contribute to continuous operational improvement.
  • Manage two operational regions, including:
  • 4 days per week visiting 4–5 stores daily auditing.
  • Availability to work two weekends per month as part of the rota.
  • 1 day per week dedicated to development, SAS, and reviews with the Head of Valeting.
  • Flexibility to adapt to operational requirements.
  • Review declined work orders and follow up on action points.
  • Participate in weekly Regional Teams calls.
  • Complete 3 contractor audits and 4 near‑miss reports per quarter.
  • Undertake overnight stays as required to support site visits and operational needs.

Requirements:

  • Excellent communication, organisational, and interpersonal skills.
  • Previous experience in retail or valeting operations is advantageous but not essential.
  • Highly self‑motivated and capable of working independently.
  • Strong diary and time management abilities.
  • Willingness to travel extensively and work flexibly to meet business demands.

Seniority level

Not Applicable

Employment type

Full‑time

Job function

Management

Industries

Retail

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Posted: April 11th, 2026